Privacy Policy

Privacy Policy for PMC Box

Effective Date: 11/24/2024

PMC Box is committed to protecting your privacy and ensuring compliance with Application-to-Person (A2P) messaging regulations, as well as other applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal information from clients:

Contact Information: Name, phone number, email address, and mailing address. Communication Data: Messages exchanged via text, email, or phone. Service-Related Information: Details related to your use of our services, including appointments and preferences. Payment Information: Billing details for service transactions.

2. How We Use Your Information

PMC Box collects and uses personal information for the following purposes:

To schedule and manage appointments. To provide service updates and reminders. To send promotional content (with consent).To process transactions and maintain service records. To improve our services and customer experience.

3. Communication and Consent

We communicate with clients via A2P messaging, email, and phone calls for business-related purposes, including:

Appointment confirmations and reminders. Service notifications and updates. Marketing and promotional communications.

Opt-Out of Communications: Clients may opt out of text messaging by replying "STOP" to any message. After opting out, you will only receive messages required for legal or emergency purposes. For assistance with messaging, reply "HELP" or contact us at (689) 206-3031.

4. Data Security

PMC Box implements security measures to protect personal data from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell or rent personal information. We may share information only in the following circumstances:

With service providers assisting in business operations (e.g., payment processors, scheduling platforms).When required by law or to comply with legal obligations. To prevent fraud, protect security, or enforce our terms of service.

6. Data Retention

We retain personal information for as long as necessary to fulfill service purposes, comply with legal obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

7. Compliance with A2P Messaging Regulations

PMC Box complies with A2P messaging regulations, including the Telephone Consumer Protection Act (TCPA) and applicable data protection laws, ensuring secure and consent-based communication.

8. Your Rights and Choices

Clients have the following rights regarding their personal data:

Access: Request a copy of the personal information we hold. Correction: Update or correct inaccurate data. Deletion: Request deletion of personal information, subject to legal retention requirements. Opt-Out: Withdraw consent for marketing communications.

To exercise your rights, contact us at (689) 206-3031 or [Insert Email Address].

9. Changes to This Privacy Policy

PMC Box reserves the right to update this Privacy Policy as necessary. Changes will be communicated via email, text, or on our website. Continued use of our services indicates acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or your data rights, please contact us:

PMC Box

Address: 620 Douglas Ave, Altamonte Springs, FL

Phone: (689) 206-3031

Email: [email protected]

We value your privacy and are committed to transparency in data handling. Thank you for choosing PMC Box.